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Old 04-09-2007, 01:03 AM   #1 (permalink)
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I have a 8100 Blackberry and after I download the 4.2 Desktop manager, only the device manager is present. There is no Desktop manager so I can't transfer files. ANyone know why this happens?
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Old 04-09-2007, 11:55 AM   #2 (permalink)
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ttt
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Old 04-09-2007, 12:38 PM   #3 (permalink)
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uuu

Are you SURE you downloaded the Desktop Manager - there are two pieces of software on the RIM site.
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Old 04-09-2007, 12:43 PM   #4 (permalink)
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I picked "Blackberry Desktop Software v4.2" from the drop down menu. then at the next screen this comes up:

Software For BlackBerry Desktop Software v4.2

BlackBerry Device Manager v4.2 (English)


Download includes: Device Manager
File name: BlackBerry Device Manager v4.2 (English).msi
File size: 12.0 MB
Date posted: 10-Oct-06
Download Software

I download that because that's the only one available
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Old 04-09-2007, 01:29 PM   #5 (permalink)
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Go to this web site - https://www.blackberry.com/Downloads...93E4F3BB068C22

Select BlackBerry Desktop Software Version 4.2 Service Pack 1.

Device Manager doesn't help you. Not sure what web site you went to.
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Old 04-09-2007, 01:33 PM   #6 (permalink)
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should I uninstall the other one first?
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Old 04-09-2007, 01:41 PM   #7 (permalink)
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Doesn't matter. Independent software.
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