BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-09-2007, 02:58 AM   #1 (permalink)
Knows Where the Search Button Is
 
adorableone's Avatar
 
Join Date: Apr 2007
Location: Los Angeles
Model: 9000
OS: 4.6.0.282
Carrier: AT&T US
Posts: 46
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Module error?....first time bb user

Please Login to Remove!

On Saturday I upgraded to a blackberry pearl (total first time PDA user) and today installed the desktop manager. I opened up the application loader, and did not upload anything nor delete any application files. Now I cannot access certain files like pictures or the help icon, I keep getting this error message:

Erro Starting.
net_rim_bb_help:module 'net_rim_ecmascript' not found.

I've also recieved this error too:

Uncaught exception: application registry wait for cOxac3ae76427d17 timeout.


I looked through the FAQ's and hardware forum, but I wasn't able to find anything remotely similar to my problem. I would greatly appreciate any advice.

Thanks!
Offline  
Old 04-26-2007, 10:30 AM   #2 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8100
PIN: N/A
Carrier: Cingular
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The same thing has happened to mine. Have you been able fixed this yet??
Offline  
Old 04-26-2007, 10:38 AM   #3 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Heavy, oftentimes, a simple reboot of the BB , by pulling the battery and holding for 30 seconds, will clear up errors such as that.
Offline  
Old 04-26-2007, 10:52 AM   #4 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8100
PIN: N/A
Carrier: Cingular
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by JSanders View Post
Heavy, oftentimes, a simple reboot of the BB , by pulling the battery and holding for 30 seconds, will clear up errors such as that.
I tried that, after it loads up, thats when the "Uncaught exception: application registry wait for cOxac3ae76427d17 timeout." error happens. I hit ok, and everything works ok, except for the help, videos, and music/ringtones..
I click on help and get
Error Starting.
net_rim_bb_help:module 'net_rim_ecmascript' not found.
Offline  
Old 04-26-2007, 10:56 AM   #5 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

ok, good.

Do you have the latest version of Desktop Manager, ver 4.2 Service pack 1, loaded on your PC? Not a bad idea to reload those modules from Application Loader.
Offline  
Old 04-26-2007, 11:04 AM   #6 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8100
PIN: N/A
Carrier: Cingular
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Not sure if its the lastest or not, id have to check when i get home tonight.
How do you reload the modules from the application loader?
I looked around for something along those lines last night but didnt find anything. I probably just missed it..
Thanks!
Offline  
Old 04-26-2007, 11:13 AM   #7 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

First you need to have the exact same OS downloaded to your PC, expand the *.exe file. Open DM, click App Loader, you may need to click on ADD.

If I have all this correct from memory--you should see a list of Apps on your phone and you can click to add one of the box is not checked.

The other advice would be to do a full back up of the BB. Download your OS as above, from RIM or from your Carrier site.
https://www.blackberry.com/Downloads...E4F82F9F00E7D4

Read this for full instructions...
How to Perform a Clean Uninstall/Reinstall of BlackBerry Desktop Software

EDIT---> Here is a good link to OS downloads:
Latest Operating System Available For Each Blackberry Device

Last edited by JSanders : 04-26-2007 at 11:27 AM.
Offline  
Old 04-26-2007, 11:20 AM   #8 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8100
PIN: N/A
Carrier: Cingular
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Cool, i'll give that a shot tonight!
Thanks for your help!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.