Try these steps to clear out the handheld's address book...
- Start the BlackBerry Desktop Manager.
- Click Backup and Restore.
- The "Backup and Restore" screen appears. Click Advanced.
- A progress bar will display while the application data is being retrieved.
- Select the desired "Handheld Database" entry and click Clear.
NOTE: To select multiple database entries for backup, press and hold the Ctrl key, then select the desired entries.
- A warning message will appear explaining the "Handheld Database" to be cleared.
- Click Yes to proceed with deleting the entry.
- Click No to end.
- A progress bar will display while the application data is cleared.
- Click Close to exit the Advanced Backup and Restore.
- Click Close to exit Backup and Restore.
Hope this helps,