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Old 04-09-2007, 10:54 AM   #1 (permalink)
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Default One Time Desktop Connection

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I have updated my desktop and device software to the latest and greatest (problem existed before the upgrade as well) from my cellular provider which did not solve the following problem:
Desktop manager will work once. If I disconnect the Pearl, I can no longer use desktop - it says Disconnected. I have turned power save off on USB root hubs and tried different USB ports. Have exited Destop Manager and restarted, did detect on USB - all to no avail. Is there a way I should be disconnecting other than just "pulling the plug"? The device does not show up in the list of USB connections in the system tray to remove safely. Rebooting the PC is the only thing that works - Using XP with all updates.
Any help would be appreciated.
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Old 04-09-2007, 11:20 AM   #2 (permalink)
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What version of your Desktop Manager are you running? If is anything other than 4.2 with Service Pack 1, uninstall your current DM, and install the latest version from RIM.

BlackBerry - BlackBerry Desktop Software | Applications to Synchronize Your BlackBerry and Desktop Data
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Old 04-09-2007, 04:14 PM   #3 (permalink)
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Default Service Pak?

Blackberry Desktop Manager Version 4.2.0.14 (Aug 27 2006)

v4.2.0.73 (Platform 2.2.0.41) for the Blackberry 8100 Wireless Handhelds

Should it say Service Pak 1 somewhere?

**** Update ****

Re-downloaded and re-installed all software - now works OK.

Last edited by wandathomas : 04-09-2007 at 08:46 PM.
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