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Old 04-11-2007, 05:37 PM   #1 (permalink)
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Default Changing the reply to address?

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I've got a pearl on a BES thatís not locked by the IT policy apart from forcing a password.

My setup is I work on a customer site and have one of there e-mail address's these get forwarded to my company mail and onto my BB but when I reply from the BB they receive it from my company address and its just a bit confusing. So I'm wanting to make it appear that I'm replying from my customers address all the time. When in head office this can be set in either exchange or outlook as I'm sure I've done it before but what about when replying from the BB? I have access to the BES server if it can be setup on there. I wasn't involved in its setup of the server so any guides would be good I'm in IT support so being technical is fine :D I've not really looked around the BES server yet so any other tips or tweaks that can be done?

Thanks in advance.

Old 04-11-2007, 07:45 PM   #2 (permalink)
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I think it depends...are you using an exchange server for your email? If so, I don't think it's possible to change the reply to address. However, if you're using POP or IMAP, then through Outlook (2007) you can go to Tools -> Account Settings -> Email -> (email account) -> More Settings -> Reply E-mail and make the change.

In order for this to work from the Blackberry, I think you would have to create a separate email profile and then set the BB desktop manager to always prompt for which profile (Email Settings -> Advanced -> Profile Settings -> Prompt for the profile to be used).

I have not tried this approach though...

I do not have access to a BES, so am unsure if there's a switch there that will accomplish this.

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