Originally Posted by Amiro
If I backup and do an OS reinstall, does the backup also contain all the non standard RIM apps like the above two which then get installed along with the OS? Or do I have to back them up separately somehow and then install them?
I get this question alot, before you even begin the whole reinstalling process what i would recommend doing is syncing up once with desktop manager, double click on application loader, hit next on one screen it should show you everything you have installed on your device with a check mark next to it, this also includes the extra programs you have downloaded. If for any reason they aren't there make sure the checkmark at the bottom of the app loader wizard is checked i believe it says something to the effect of "include all programs that are on device", sync up again, check app loader and it they are there on that list of applications then you are ok to go.
Now if that doesn't work you can always do a back up and restore. However i'm not sure about berry 411 because i have no idea what that is, if worst comes to worst you can just redownload google maps it's a faily simple and quick download.
Hope this helps!!