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Old 04-26-2007, 12:23 PM   #1 (permalink)
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Default Clearing the memory

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Rogers is sending me a new Pearl as my trackball seems a little messed up. How do you completely clear the memory (i.e. contacts, calendar etc.) before sending the old one back?
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Old 04-26-2007, 12:29 PM   #2 (permalink)
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There is an option to "wipe" the device. Should be a thread on it in this forum.
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Old 04-26-2007, 12:46 PM   #3 (permalink)
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Quote:
Originally Posted by Thatzmister2u View Post
There is an option to "wipe" the device. Should be a thread on it in this forum.
If I could find one, I wouldn't have posted the thread asking for help.
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Old 04-26-2007, 03:10 PM   #4 (permalink)
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Anyone?
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Old 04-26-2007, 03:34 PM   #5 (permalink)
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Yes, Options > Security Settings > General Settings. Wwhile highlighting General Settings, click the trackball, next screen says "password..." click the menu key. Scroll down to "wipe handheld".

At the warning screen, scroll up to continue and you will asked to enter "blackberry".
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Old 04-26-2007, 03:49 PM   #6 (permalink)
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Just trying to be helpful. I supposed I should have taken the time to type out instructions for you. Searches for "Wipe Handheld" do produce directions...

http://www.blackberryforums.com/gene...ipe-clean.html
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Old 04-26-2007, 04:27 PM   #7 (permalink)
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Thank you both for your help. It is very much appreciated.
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