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Old 05-02-2007, 01:07 AM   #1 (permalink)
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Default Why is picture mail blank?

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My friend has Sprint and he tries to send me picture mail but the message is always blank. So I hit the menu key but there isn't an option to "retrieve" the photo.

Why does it do this? And yes, I have EDGE and messaging.
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Old 05-02-2007, 02:08 AM   #2 (permalink)
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This is a known problem, no one has found a solution for it though.......
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Old 05-02-2007, 08:17 AM   #3 (permalink)
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Follow these steps to help assist with blank MMS:

To reduce the amount of device memory available for media files and reduce the number of media files on the device, follow these steps:

1. From the Home screen, select Media.

NOTE: If not on Home screen, select Menu, then Media.

2. Scroll to and select a media type (Music, Video, Ringtones, Pictures).

3. Press the Menu key.

4. Select Options.

5. Scroll to the Device Memory Limit field.

6. Press the trackball.

7. Reduce the value set in the Device Memory Limit field.

NOTE: 12 MB is the lowest setting and 25 MB is the highest setting. This field sets the maximum amount of device memory available for all media files.

8. Scroll to the Reserved Pictures Memory field.

9. Press the trackball.

10. Reduce the value set in the Reserved Pictures Memory field.

NOTE: 0 MB is the lowest setting and 12 MB is the highest setting. 2 - 5 MB is recommended. This field sets the amount of device memory reserved for picture files.

11. Press the Menu key.

12. Select Save.

*if you still have issues, delete the DST patch
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Old 05-02-2007, 08:42 AM   #4 (permalink)
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Quote:
Originally Posted by mmspearl View Post
*if you still have issues, delete the DST patch
Don't we need this patch?
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Old 05-02-2007, 09:47 AM   #5 (permalink)
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Probably not anymore. We needed it for the 2 weeks in March that were newly included in DST, but now that we're in the time of the year that's always been DST it probably doesn't matter.

Hopefully the new OS with a built-in fix will be available before the end of DST, making the patch obsolete.
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Old 05-02-2007, 11:08 AM   #6 (permalink)
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Quote:
Originally Posted by mmspearl View Post
Follow these steps to help assist with blank MMS:

To reduce the amount of device memory available for media files and reduce the number of media files on the device, follow these steps:

1. From the Home screen, select Media.

NOTE: If not on Home screen, select Menu, then Media.

2. Scroll to and select a media type (Music, Video, Ringtones, Pictures).

3. Press the Menu key.

4. Select Options.

5. Scroll to the Device Memory Limit field.

6. Press the trackball.

7. Reduce the value set in the Device Memory Limit field.

NOTE: 12 MB is the lowest setting and 25 MB is the highest setting. This field sets the maximum amount of device memory available for all media files.

8. Scroll to the Reserved Pictures Memory field.

9. Press the trackball.

10. Reduce the value set in the Reserved Pictures Memory field.

NOTE: 0 MB is the lowest setting and 12 MB is the highest setting. 2 - 5 MB is recommended. This field sets the amount of device memory reserved for picture files.

11. Press the Menu key.

12. Select Save.

*if you still have issues, delete the DST patch
So do I need to reduce ever media files and what do you recommend I reduce them too, specifically?
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Old 05-02-2007, 11:28 AM   #7 (permalink)
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Quote:
Originally Posted by H-bomb View Post
Probably not anymore. We needed it for the 2 weeks in March that were newly included in DST, but now that we're in the time of the year that's always been DST it probably doesn't matter.

Hopefully the new OS with a built-in fix will be available before the end of DST, making the patch obsolete.
until mid-October, and then their will be another three-week period where the OLD DST ends, and the new DST has not ended.
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Old 05-02-2007, 01:23 PM   #8 (permalink)
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you're goin to need to get a media card to store pics on and such. no other way until they release a new OS.
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