Hi,

This is my first BB ever. I just picked up a Pearl through a promotion at Cingular. I installed the DM, then plugged the device in to see what applications and what not I could monkey around with on the computer. I double clicked on the 'Application Loader' and it said that it would remove certain language files (which is great, I've never been fluent in Swahili). When I went to set up my e-mail, I saw that that part of the set up wizard had been deleted. I'm not sure what else is gone seeing as how I don't know how the device originally was or what came on it. Is there anyway to restore this data onto the device?

I am completely lost, and have tried thumbing through the manual/user guide.

what parts do you think are missing?

Wirelessly posted (BlackBerry 8800: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Go back into DM and application loader... Pay close attention to the check boxes next to each selection. Check what you want and uncheck what you don't... Application loader will work its magic and add or remove based on what you have checked..

You don't need to reload anything. These are directions for setting up personal email. If you're supposed to connect to your company's BlackBerry Enterprise Server, you need to contact your IT department and perform an Enterprise Activation.

Before you start, go to Options --> Status. Scroll down to the IMEI field, hit the Menu button (button left of the trackball) and select Copy.
We'll use this later...

The first thing to check is if the icon is just hidden. From the home screen, hit the Menu button and select Show All.

If you still don't find it, open your browser and go to:
http://bis.na.blackberry.com/html?brand=mycingular
This is all the Personal Email Setup icon does anyway!

Create a new account. The ID you enter will be used for your @mycingular.blackberry.net email account. You then need to enter your BlackBerry's PIN and IMEI numbers. This is a lot easier to do on the device itself since the PIN should populate automatically. Scroll down to the IMEI field, hit the Menu button and select Paste and then hit Save.

You can now proceed with setting up other email accounts on the BlackBerry, but it's a lot easier to do on a computer. Just go to the same URL.

One other suggestion. Don't use your blackberry.net email account - except maybe for utility stuff. You can't access it except on your BlackBerry, there's NO Spam filtering available, and once it's gone from your BlackBerry, it's gone forever. Gmail and Yahoo work well and have excellent Spam filtering.

Thanks for the quick responses. I've checked 'Show all' and it still isn't there. Apparently this is a fairly common issue: Blackberry Pearl Red problems - RIM BlackBerry - Cingular Customer Forums

I've tried that stuff as well, but it's still not showing up. Any other advice before I take a trip back to the Cingular store?