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Old 05-08-2007, 04:37 PM   #1 (permalink)
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Default Contact ringtone

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I had set the ringtone for some contact and don`t work?

When this contact call me it isn`t the correct ringtone. Why?


Please help!

Thnx!
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Old 05-08-2007, 04:56 PM   #2 (permalink)
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When that contact calls you, does it also flash up their name (from your address book) to the screen? If it does not, for some reason, your BB does not recognize his/her number.

Have you looked at their address book entry to confirm the tune is saved for them?
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Old 05-19-2007, 10:12 PM   #3 (permalink)
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Hey, that's just happened to me in the last two weeks. The basic phone ringtone plays for everyone, the custom ones don't. The caller ID does identify them. In their contact info, it says custom ringtone x set.

The voicemail app isn't working at all.


*edit*

I pulled the battery out, and the voicemail app is working again, so I'm going to have someone call me.

Last edited by pkittie : 05-19-2007 at 10:41 PM. Reason: add'l info
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Old 05-20-2007, 12:02 AM   #4 (permalink)
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*update*

Same old ringtone, no individual ringtones. :(
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Old 05-23-2007, 12:51 AM   #5 (permalink)
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Ok- figured it out-in the Profiles section, click "advanced", and check off the boxes for "Use Active Profile Except For:" the people you want your ringtones to play.

The wording in that phrase is very deceptive to me-it seems that you check it off if you don't want the ringtones to play.
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