Originally Posted by Pastor-J
Sometimes a "reset" does the trick as well. Simply press and hold the RED PHONE looking button on the right side of the trackball until it turns off....then press and hold again until it turns back on.
That's not the kind of reset that should be done. The process you describe is more like a "sleep" than a reset. Something like this really needs a hard reset--pull the battery for 30 seconds and do a hard restart or get the free reset program that works like a champ.