BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-13-2007, 11:37 AM   #1 (permalink)
BlackBerry Extraordinaire
 
zero7404's Avatar
 
Join Date: Apr 2007
Location: tri-state
Model: 9530
OS: 5.0.0.328
PIN: n/a
Carrier: tmob
Posts: 1,097
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Desktop Manager problems, DataVault help

Please Login to Remove!

I bought an app last night and since i installed it i've been having problems with DM....

what i got was Ascendo DataVault from Handango. I installed the desktop client and added the alx file to DM. then i started app loader to install the software on the pearl, but it sat there for a while on the update screen and never recovered. I had to kill DM in windows, and when i unplugged the phone i saw DataVault sucessfully installed.

But now every time i connect the phone and start DM, during a regular backup it hangs (progress stops/doesn't finish) and when i start app loader it looks like alot of the apps i have on the bb are unchecked, when i check them and hit next, its showing me a list of all the items i checked as being removed if i proceed.

anyone been in a similar situation ?

i'm running DM v4.2.1.8 and BB OS 4.2.0.64....

also, DataVault doesn't show up in the Advanced Options/Applications menu on the BB, but it is there and works fine. it also synchs fine when i set it up in DM to synchronize.

also disturbing is that after i close out of DM and unplug the phone, i still see the desktop manager icon loaded in the taskbar.

follow-up:
i reinstalled DM and i got it to work fine, but i still wound up losing one of my apps. i don't know why the app loader did not allow me to keep it on the phone.

Last edited by zero7404 : 05-13-2007 at 05:37 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.