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Old 05-13-2007, 02:34 PM   #1 (permalink)
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Default HELP with new OS update!!!

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Hey everybody, i searched but couldnt find the solution to my problem. When updating to the new Rogers OS, everything is fine until it gets to the part where it needs to back up the third party applications. It says "reconnecting to JVM" but it just sits there with half of the status bar full and then nothing happens. Any help is appreciated, thanks.
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Old 05-13-2007, 11:39 PM   #2 (permalink)
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anyone?
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Old 05-13-2007, 11:41 PM   #3 (permalink)
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Case made. Night.
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Sprint 8130 (Amethyst)
Previous BBs owned: Nextel 7510, 7520, 7100i, Sprint 8703e, AT&T 8300
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Old 05-14-2007, 01:50 AM   #4 (permalink)
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The loading process can appear to "hang" for up to 20 minutes while the device reboots, etc. Just let it go. The entire process takes 45 mins to an hour.
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Old 05-14-2007, 09:14 AM   #5 (permalink)
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I have read someone calling this hang-up the, "hour glass hour"

It happened to me as well, just let it be and it will install just fine.
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Old 05-14-2007, 11:39 AM   #6 (permalink)
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Quote:
Originally Posted by Helmdawg View Post
I have read someone calling this hang-up the, "hour glass hour"

It happened to me as well, just let it be and it will install just fine.
I dont think so guys. I took your advice and let it go OVERNIGHT. it still said "reconnecting to JVM". Im thinking my Pearl is busted.
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Old 05-14-2007, 11:53 AM   #7 (permalink)
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Use JL_Cmder to wipe the phone. Link is in my sig. Also, this thread has more info and instructions.

http://www.blackberryforums.com/gene...ipe#post414629

Also here:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Last edited by John Clark : 05-14-2007 at 11:57 AM.
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Old 05-14-2007, 04:56 PM   #8 (permalink)
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I had the same thing happen my friend, I had to unplug, and try again. Use the JL_CMDr, Scared the heck out of me, I have heard of pearls never coming back after a hang up on the install though, so best to you!
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Old 05-14-2007, 05:04 PM   #9 (permalink)
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I have NEVER heard of a device getting messed up with Jl_Cmder....

Follow these steps and you will be fine!!!!!!!!!!!!!!!

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Old 05-14-2007, 05:13 PM   #10 (permalink)
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JL_Cmdr is the way forwards!

I used this. One thing to note (which I found buried in this forum someplace) is that I could not get JL_Cmdr to wipe at first. I tried multiple times, but nothing seemed to happen. The White 407 error screen just stayed there without rebooting.

I was using my phone through a USB hub (in the back of my LCD panels), but by plugging it directly into the PC USB port it worked and wiped just fine.

I wonder if my phone had been plugged in to the PC from the start during the upgrade, the connecting to JVM problem would never have happened... Who knows...
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Old 05-14-2007, 05:31 PM   #11 (permalink)
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It would have.... USB hub = Bad...
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Old 05-15-2007, 12:08 AM   #12 (permalink)
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Thanks for your help fellas(and chicks if any responded). I'll wipe it this weekend and let you guys know whats up.
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