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Old 05-15-2007, 03:11 PM   #1 (permalink)
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Default Desktop manager removing apps from pearl

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i used app loader a few days ago to add some software that i bought on my pearl, and just before I started the loader-synch, i got a list of what's going on/coming off the device (normal). before doing this, I checked all the apps i wanted to keep and noted that it said 'None' in the Action column, but regardless, some of my apps were removed because they were 'unrecognized' and i wound up having to install them again via OTA after app loader had finished. App loader warned me of this but i proceeded anyway because i thought the apps were backed up with my regular backups (it turns out they were not, don't know why).

has anyone else had this problem ? some of these apps that were removed were purchases, and i had a hard time getting new OTA links because the old ones in the emails i got (from the purchase) were not installing the software right on my device....

is this a problem with desktop manager ? I'm using service pack 1.
should it be backing up ALL apps loaded on the device during a backup ? the apps also appear on the app loader screen after the device is read....
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Old 05-15-2007, 03:20 PM   #2 (permalink)
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Many third-party apps are not backed up, that is common.
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Old 05-15-2007, 03:42 PM   #3 (permalink)
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ok thanks....

and now for the 1 million $$ question: is there a way to back up the entire device or take a snapshot of it so that it can be restored if necessary ?
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Old 05-15-2007, 03:49 PM   #4 (permalink)
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Not that completely. I back mine up , but I also have a file of the third-party apps and key codes on the purchased apps -- just in case. I went through what you are doing just two months ago and had to reinstall a few apps.
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Old 05-15-2007, 06:39 PM   #5 (permalink)
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cool, thanks for the insight....

problem is i should have bought this app from a store that offers a desktop download so i can save it somewhere, because with OTA i was not able to successfully reinstall it using the links and Send SMS options that Handmark provided, and it was a pain getting tech support to provide me with a new OTA link that worked.
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Old 05-15-2007, 06:48 PM   #6 (permalink)
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do you have a new pearl sakman?
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Old 05-15-2007, 06:57 PM   #7 (permalink)
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about 1 month old now....
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Old 05-22-2007, 09:34 AM   #8 (permalink)
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it's happening again, wtf....

yesterday I bought a dictionary, added the alx file, and when i updated thru DM, it removed my DST Patch. it listed it as an app that will be removed during the app load....

why is DM doing this ?

first time it yanked my tetris and a bunch of other OS stuff, now the Daylight Savings Time Patch.....

does anyone else exhibit losing apps/features when you add software to your pearl thru DM ? Also, which DM version are you running ? I'm using SP 1.
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Old 05-22-2007, 09:40 AM   #9 (permalink)
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Yea, it yanked my DST update a few times, I added it back. It finally quit doing that.

You can update your DM to SP2, now, at the RIM site.
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Old 05-22-2007, 10:22 AM   #10 (permalink)
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sometimes the cod files are exposed when doing OTA download. if the download points to a jad file and you have the cods then you can make an alx file to load it via desktop manager. what is the download URL? i can tell you if the cods are exposed.
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