05-24-2007, 09:48 AM
Join Date: Jun 2006
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| | BES reconciling slowly or not at all
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I have a user that is having issues reconciling to the BES. When she opens emails on the BB, it updates nearly instantly with outlook XP. When she opens an email in outlook it can take up to 25 minutes to reconcile. Also, if she opens an email, reads it, and deletes it quickly in outlook it never gets deleted from the BB. It is almose like the BES didn't notice that the email was deleted. Any thoughts as to why this is happening?
She has a Pearl with version 220.127.116.11.
Bes Version 18.104.22.168