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Old 05-24-2007, 11:12 AM   #1 (permalink)
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Default Argh! Save me from AT&T - No BIS Email on Handhelp

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I have been on the phone for over 2 hours! Someone save me.

I had established BIS and was getting work email (outlook via web) with no issues. I received a message about a plan change yesterday at work and it was followed by a message to my handheld stating BIS was no longer forward email for work account. Went to log in to BIS to correct the issue and got my account was suspended.

I deleted the service book for work BIS and re-sent them. I deleted the email account and set it back up receiving the confirmation message. I have re-started the device using softreset. I have had cingy send the service books.

Somebody save me please!!!

Thanks!

E-

Sorry about the typo in the subject....

*Edit* Under Options>advanced>message services> (What should be listed for BIS??)
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Last edited by Thatzmister2u : 05-24-2007 at 11:22 AM.
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Old 05-24-2007, 12:20 PM   #2 (permalink)
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Finally finished up with RIM support. Email is working again. I guess the limit on your inbox using BIS is about 900 messages. Over that it cannot complete it's searches before a time-out.
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