Originally Posted by malatio
i went to the tmo store and they werent much help. they said it was either the phone or the battery (gee, ya think?) and since they didnt have a battery they couldnt test it and see what one was causing the problem. all they could do was tell me to go to another store, arg.
Well I don't think, given your description, that you should spend hours trying to fix the phone, albeit I do believe in self-help on most problems.
Take the phone to another store and get a new one. Screw spending 5 hours on this.