BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-27-2007, 03:20 PM   #1 (permalink)
New Member
 
Join Date: May 2007
Model: Pearl
PIN: N/A
Carrier: T-Mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB Pearl Trackball Wont Scroll Down

Please Login to Remove!

The trackball on my my Blackberry Pearl (T-Mobile service) won't scroll down or sideways - only up. Is this a fixable problem? It didn't get wet or anything else. It just stopped working properly. Any help would be most appreciated.
Offline  
Old 05-27-2007, 03:24 PM   #2 (permalink)
Thumbs Must Hurt
 
churchill's Avatar
 
Join Date: Jan 2007
Location: seattle
Model: 8320
PIN: 2423A5E5
Carrier: tmobile
Posts: 100
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The usual remedies are canned air sprayed down the sides of the trackball, or at worst taking out the trackball assembly and cleaning it. Theres probably lint stuck down in there. If you do a search people have come up with various remedies over time, so you may want to look them over. If you carry your phone in your pants pocket, you will get this problem from time to time, I now use a case that covers the front....
__________________
Old at Being Young,
Young at Being Old
Offline  
Old 05-27-2007, 05:08 PM   #3 (permalink)
CrackBerry Addict
 
BBChristopher's Avatar
 
Join Date: Jul 2006
Location: Dutchess County, NY
Model: 9000
OS: 5.0
Carrier: AT&T
Posts: 646
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try just cleaning it w alcohol without removing the pearl.

Many have done this, and it worked fine.
__________________
24A3F370 (9000)
East Coast Shoutin!!!!!!
"Imagine the Possibilities", Run Silent..Run Swift
850, 950, 957, 7100, 7130, 8100, 8800, 8310, 9000
Offline  
Old 05-27-2007, 05:33 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Many times you can just push and roll it and you'll free it up. There is very little to go wrong in there.
Offline  
Old 05-27-2007, 09:50 PM   #5 (permalink)
Thumbs Must Hurt
 
Scott403540's Avatar
 
Join Date: May 2006
Model: Pearl
Carrier: Cingular
Posts: 50
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by BBChristopher View Post
Try just cleaning it w alcohol without removing the pearl.

Many have done this, and it worked fine.

This happened to me today and I cleaned mine with alcohol and a q-tip and its working fine now.
Offline  
Old 06-01-2007, 09:09 AM   #6 (permalink)
New Member
 
Join Date: Jul 2006
Model: 8900
Carrier: Pigeon
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Alchohol and q-tip works every time for me.
__________________
fred
Offline  
Old 06-01-2007, 12:29 PM   #7 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8100
PIN: N/A
Carrier: t-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i had the same problem a couple of times, but it seemed to fix its self after some fiddling with the pearl. BUT then my phone freaked out and stopped scrolling sideways and down, the pearl click stopped working, and most of the upper buttons stopped working(menu, 1,2,3) AND my phone would randomly type "Wqeqeqeqeqeqeqeqeqeqe" over and over on its own. luckily i was still under the manufacturers warranty and they sent me a new one at no cost.

i hardly dropped it and it never got wet.
Offline  
Old 06-01-2007, 02:07 PM   #8 (permalink)
Knows Where the Search Button Is
 
swoosh0217's Avatar
 
Join Date: Apr 2007
Location: Beaverton,OR
Model: 8100
PIN: 23DF2F34
Carrier: tmobile
Posts: 46
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Had the same problem. Clean with a an IPA and use a lint free cloth if possible. (make sure its damped not soaked). If that doesn't work, Try a soft reset (if you have one) or do a hard reset.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.