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Old 05-28-2007, 02:11 PM   #1 (permalink)
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Default How do I fix a white screen on blackberry pearl

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I got the new blackberry pearl last week. Today when I went to use it, there was a blank white screen.

Does anyone know how to get rid of the white screen and return to the normal home screen?

Thanks in advance.
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Old 05-28-2007, 03:37 PM   #2 (permalink)
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Have you tried a battery pull? Using alt+back to switch apps?
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Old 05-29-2007, 12:27 AM   #3 (permalink)
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I had this for the first time recently. I thought the device was fried.
Battery pulls did not work by itself. I believe I did a battery pull, then set it aside until it reset itself and the backlight turned off. When I hit the power button the screen reappeared and has worked as normal since the event. I have no idea why this happened.

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Originally Posted by PB5487 View Post
I got the new blackberry pearl last week. Today when I went to use it, there was a blank white screen.

Does anyone know how to get rid of the white screen and return to the normal home screen?

Thanks in advance.
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Old 05-30-2007, 01:27 PM   #4 (permalink)
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Well I ran into the same problem last night. I was out to a hottub last night with my girly, an ended up getting a little bit smashed, so I managed to drop my Pearl on a hard pool deck like ten times. Next I noticed that the screen was all white, but the phone itself still works. I can make calls, recieve calls, and even my alarm went off at the right time today, just the screen is all blank/white. I tried the battery tricks, but nothing worked. I'm a little hesitant about going to a T-Mobile location, cause I didn't buy their "insurance plan". What should I do, will they replace it for me?
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Old 05-30-2007, 05:55 PM   #5 (permalink)
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Quote:
Originally Posted by Sphincters View Post
Well I ran into the same problem last night. I was out to a hottub last night with my girly, an ended up getting a little bit smashed, so I managed to drop my Pearl on a hard pool deck like ten times. Next I noticed that the screen was all white, but the phone itself still works. I can make calls, recieve calls, and even my alarm went off at the right time today, just the screen is all blank/white. I tried the battery tricks, but nothing worked. I'm a little hesitant about going to a T-Mobile location, cause I didn't buy their "insurance plan". What should I do, will they replace it for me?
if your phone is still under warranty, it can be replaced. just don't tell them you freakin dropped it on A POOL DECK!!!!!!!!!!!!!!!!!
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Old 11-01-2007, 02:51 AM   #6 (permalink)
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Talking I got a white screen with my blackberry 8100 too

I'm in thailand so it's not easy to find someone who can fix it, The screen of my blackberry pearl is all white , even if I take out the batery for a few hours its still the same. i find a chop where they open it and it start working for 5 minutes, then it went all white again. I just paid 40 dollars for the unlock codes so I need to fixe it. If Anybody know how to fixe it please let me know.
Thx
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Old 11-15-2007, 09:15 PM   #7 (permalink)
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Unhappy White Screen

I have the similar white screen problem. It was working perfectly fine this morning and out of a sudden the screen fades into white. And I tried taking the battery out numerous times and every once in a while it works but fades into white again.

Now its just a blank white screen.

Its driving me crazy! I cant get to a shop now cos I am at work. I am officially uncontactable.

HELP?!
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Old 11-15-2007, 09:53 PM   #8 (permalink)
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i had this problem with my first blackberry pearl. I had to get a new one because it never recovered.
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Old 11-16-2007, 01:23 PM   #9 (permalink)
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anyone try an OS reload to fix this issue?
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Old 11-16-2007, 03:36 PM   #10 (permalink)
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I also had that problem when i got my first 8100 i tried os wipe ect had to be exchanged
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