BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-28-2007, 02:45 PM   #1 (permalink)
New Member
 
Join Date: May 2007
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Pearl USB Desktop Manager connection problems

Please Login to Remove!

I've done a search and have seen that some people have loose cables or missing pins in the usb port, but neither of these is my problem. The only way I can get my pearl to show up in desktop manager is by pulling the battery and plugging it in without touching it otherwise. Once i ran an application or check a message I'll have to pull the battery again to get it to connect. I'm wondering if this is a common problem or if I should go exchange the phone before my 14 days are up. I have the latest version of the software downloaded directly from RIM's site.
Offline  
Old 05-28-2007, 04:32 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,911
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

Wirelessly posted (8700g: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102 UP.Browser/5.0.3.3)

Do you have your BB plugged directly in the PC's chassis USB port, or into hub? Make sure it is plugged directly into the PC. Confirm you have the latest issue of Desktop Manager ver 4.2, Service Pack 2.
Offline  
Old 05-28-2007, 08:23 PM   #3 (permalink)
New Member
 
Join Date: May 2007
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The Version I have installed is 4.2.2.14 [Apr 26 2007] and it includes the roxio media stuff. I am also plugging it directly into the pc and not through a hub. I guess this is a problem other people aren't seeing.

Here's a related question, if I exchange the device, can i just restore from my backup when i get the new phone or are the backups tied to the specific device in some way?

Last edited by Milkham : 05-28-2007 at 08:25 PM.
Offline  
Old 05-28-2007, 10:37 PM   #4 (permalink)
Thumbs Must Hurt
 
LaTuFu's Avatar
 
Join Date: Apr 2007
Location: Lynchburg, VA
Model: 8100
PIN: 23FA4D95
Carrier: Cingular/AT&T
Posts: 117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would try reloading your Phone OS one more time before you take it back. It doesn't sound like a very common problem, so a reload may take care of the problem. If it doesn't work, then definitely exchanging isn't a bad idea.
Offline  
Old 05-30-2007, 12:03 AM   #5 (permalink)
New Member
 
Join Date: May 2007
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks guys, I tried reloading the OS and there was no difference so I've packed it up in its coffin to go back to the store tommorow. thanks alot for your help, hopefully the next one will be problem free.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

PLE 40Mhz Crystal Oscillator 40.000000 Mhz Half Can NEW Amiga Apple PC
$2.75
PLE 40Mhz Crystal Oscillator 40.000000 Mhz Half Can NEW Amiga Apple PC pictureNEW Motorola MC68030RC40B 40Mhz PGA 128 Pin Gold Amiga Apple CPU MMU Processor
$37.95
NEW Motorola MC68030RC40B 40Mhz PGA 128 Pin Gold Amiga Apple CPU MMU Processor pictureRARE Western Digital WD33C93A-PL Proto SCSI IC NEW Leftover for Amiga 3000 Etc
$64.95
RARE Western Digital WD33C93A-PL Proto SCSI IC NEW Leftover for Amiga 3000 Etc pictureSaronix 33Mhz Crystal Oscillator 33.3000 Mhz Half Can NEW Amiga Apple PC NOS
$2.75
Saronix 33Mhz Crystal Oscillator 33.3000 Mhz Half Can NEW Amiga Apple PC NOS pictureATL HDI 1000 PCB ASSY, Amiga Mboard 7500-1318-01 c A4000t
$784.0
ATL HDI 1000 PCB ASSY, Amiga Mboard 7500-1318-01 c A4000t picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.