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Old 05-31-2007, 12:42 AM   #1 (permalink)
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Default Media Manager troubles

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Hi there,

I have been having a hard time loading the 4.2.desktop software. Now when I open the Media Manager the menus are all blank. For example if I click on the File menu there are no menu items. They are all blank. If I click on the Edit menu the same thing. Works like this for all the menus. I have tried re-installing many times only to get the same results. I have been installing the Desktop Software for Rogers version 4.2 SP2. Wondering if there is a way to individually install only the media manager for Blackberry

Can someone please help as I have been struggling to get desktop software 4.2 to work.

Thanks and I look forward to your reply.

...Bruce
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Old 05-31-2007, 04:27 AM   #2 (permalink)
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Unfortunately this sounds more like a system problem - a bad DLL.

I suggest using the SD card in Mass Storage Mode (but don't format it that way).

Go to Options --> Advanced Options --> Media Card. Set Mass Storage Mode Support to ON, and Auto Enable Mass Storage Mode When Connected to either Prompt or Yes.

Then just use Windows Explorer to copy files to the appropriate directories on the drive that will appear when your BlackBerry is connected.

When the card is formatted correctly, you'll end up with a Directory Structure like this:
  • BlackBerry
    • music
    • pictures
    • ringtones
    • system (this might be created by Windows)
    • videos
Just copy the files to their corresponding directories. You can create subdirectories under those listed too (don't use the system directory if it's there)
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Old 06-02-2007, 01:26 PM   #3 (permalink)
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Quote:
Originally Posted by JerryD View Post

When the card is formatted correctly, you'll end up with a Directory Structure like this:
  • BlackBerry
    • music
    • pictures
    • ringtones
    • system (this might be created by Windows)
    • videos
Just copy the files to their corresponding directories. You can create subdirectories under those listed too (don't use the system directory if it's there)
I have the directory when I connect my 8300 and open media manager, but it doesn't see the SD card on the device. But the device can read the SD card and it will play songs that I already have loaded on here. I took the card out of my 8800, and put it into my 8300, should I have to reformat?

Thanks

... Chubbs
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