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Old 06-01-2007, 12:53 PM   #1 (permalink)
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Default Cannot add files from PC to Phone

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1. I have my BB Pearl 3 days ago. I isntalled the CD in my computer and I followed all the steps. I can't add/transfer music, files, videos to my Pearl from the computer. It says a message as "There is not sufficient space" or "the application is read only".

2. There is always a message on display that says "Data connection refused".

Can anybody help me with this?

Thanks!
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Old 06-01-2007, 01:18 PM   #2 (permalink)
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1. Please be more specific. Did you open Desktop Manager, and then did you open Media Manager within DM?

2. Do you have a BlackBerry Data Plan purchased from AT&T? Without the BlackBerry Data Plan, you will continue to get that message, and no internet, no email, no data.
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Old 06-01-2007, 02:41 PM   #3 (permalink)
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1. Yes, I opened Desktop Manager, and then went to Media Manager.

2. No, I haven't a data plan from AT&T. That could be the problem?. Also, The phone do not have two icons, the Internet Browser and MediaNet icon. I think they are supposed to be in the phone although I don't have a Data Plan.
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Old 06-01-2007, 04:21 PM   #4 (permalink)
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Quote:
Originally Posted by obeton07 View Post
1. Yes, I opened Desktop Manager, and then went to Media Manager.

2. No, I haven't a data plan from AT&T. That could be the problem?. Also, The phone do not have two icons, the Internet Browser and MediaNet icon. I think they are supposed to be in the phone although I don't have a Data Plan.
No they will not be there. You may try to use our eFile Desktop to Transfer any files to BB (flash memory or SD). eFile is a new type of file manager and launcher for the BlackBerry platform., DynoPlex Inc.
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Last edited by danbra : 06-01-2007 at 04:26 PM.
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Old 06-01-2007, 04:28 PM   #5 (permalink)
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1. If there are DRM files that you're trying to transfer (such as mp4s from iTunes), they wouldn't play on your handheld anyway. Are you trying to transfer DRM-locked music? Also, if there's insufficient space, there's insufficient space. Pull the battery to do a hard reset and that should free up a bit of memory.

2. To be clear, you need a BLACKBERRY DATA PLAN to access anything data related. E-mail, Internet, etc.
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