Originally Posted by EmeraldICE
Thanks for the help Mike and SanFrancisco.
I'm pretty sure that's what they said.
When I went in to get the Pearl they told me that I still had another year and a few months left on my contract with my other phone and that the only way I would be able to upgrade to a new phone is to sign an additional contract that signs me for an additional 2 years.
I think that I just didn't wait out the full 18 months because it didn't seem so complicated last time when I went in to upgrade my LG to a Nokia.
But yes, I'll probably order one from their website after a few months of it being out and just stick my SIM card in there.
You should call 611 on your phone and check with a CSR. It sounds like the salesperson did not clearly state what was what or used poor word choice. But if he said "additional" to me that could be a way of saying what we have said, that a new two year commitment starts on the date you upgrade the phone.
I did not see anything on Cing/ATT's Site that mentioned this stacking of contracts or that they would add additional years to an existing contract. That would be bizarre and pretty much assure that no one could ever upgrade their phone [who wants to sign up for a three to five year commitment?]. And it would also be contrary to the industry standard, which is one to two year contracts. I suspect it would make the news if Cing/ATT had the ability to herd, "con" or cajole existing customers into five year contracts.
Here are the Site's web pages on upgrading the phone. Note they mention a new
two year commitment, but nothing is said about adding
two years to one's existing contract.
Under contract law, "new" means the old contract is extinguished and the new one takes its place. So the Site, IMHO, says what we are saying, that just like T-Mo, with a phone upgrade one agrees to a new two year commitment/contract.
Again, I suspect there was simply poor communication by the salesperson.