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Old 06-18-2007, 04:22 PM   #1 (permalink)
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Default BB 8100 - New Server Problems

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Hello,

I have an O2 Blackberry 8100 on BIS. I have my own email accounts and changed the host server from one server to another - My email on the BB was working fine until I changed the server - Email has since stopped coming into the BB but I can send out.

I logged in O2 Email and reset my account but still no email.

Help....!!!
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Old 06-18-2007, 04:33 PM   #2 (permalink)
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Perhaps you need to change that server back?
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Old 06-21-2007, 06:46 AM   #3 (permalink)
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Quote:
Originally Posted by Brendan1 View Post
Hello,

I have an O2 Blackberry 8100 on BIS. I have my own email accounts and changed the host server from one server to another - My email on the BB was working fine until I changed the server - Email has since stopped coming into the BB but I can send out.

I logged in O2 Email and reset my account but still no email.

Help....!!!
You are running either IMAP or POP3?
Sounds like your server details have changed which you will need to change on the BIS website.
If your outgoing is working it indicates your device is working due to the SMTP address info will always be the same either itís the blackberry info or the network info.

I would sign into your email account take down the username,password and server address.
Sign into BIS,> email accounts , advance settings and check itís the correct info.

let me know how it goes..
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