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Old 06-29-2007, 05:24 PM   #1 (permalink)
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Default trackball wont scroll down

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all other directions work, but wont go down, it spins freely, but device doesnt move, dont hae tool to dissesemble with, and ive tried blowing, in the cracks, and pushing it and and moving it and no solution need help
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Old 06-29-2007, 05:51 PM   #2 (permalink)
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If you've tried all the common fixes then it could be more serious. Might be time to call TMo and get it replaced under warranty.
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Old 06-30-2007, 03:03 PM   #3 (permalink)
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I had this same problem for some time before I took it to TMO and got a new one. This wasn't the "main" problem on my phone when I got the new one under warenty, but they were REALLY helpful and i am sure would send you a new phone as well.
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