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Old 07-16-2007, 04:58 PM   #1 (permalink)
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Join Date: Feb 2006
Model: 8100
Carrier: Cingular
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Unhappy Email works fine but not internet

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Here is a very odd problem that I wasn't sure anyone has ever faced. My emails are working fine on my BB but not Internet. The browser, BBWeather, Opera, Berry411...none of them work. One thing does work (though seem a little slow) is Google Maps which also retrieves its map over the internet.

The phone does have data service and internet plan and it is on EDGE. The ppl at ATT is blaming the BES and saying might be a configuration for the MDS. However, I know no one in my company is having problem with their internet and moreover, does the internet even go through the BES??

I am running the latest ATT OS 4.2.1.96. Any help would be greatly appreciated.

Thanks
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Old 07-16-2007, 06:01 PM   #2 (permalink)
Knows Where the Search Button Is
 
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The error message is "Cannot connect to Mobile Data Service." Can I delete some service book and hopefully that would work?

Thanks
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