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Old 07-16-2007, 08:04 PM   #1 (permalink)
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Default sms texts, calls and voicemail delayed...?

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i'm having trouble with my text messages, and my calls and voicemail notices. sometimes i dont get them or they come like, an hour later than they are sent! i've talked to tmo but they ae clueless.... and so am i! hoping some of you bb know-its will be able to clear things up!!!

thanks in advanced!
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Old 07-16-2007, 08:35 PM   #2 (permalink)
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Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Have you tried resending the service books? Might want to delete them from the device first, then resend.
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Old 07-16-2007, 08:36 PM   #3 (permalink)
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Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Have you tried resending the service books? Might want to delete them from the device first, then resend.
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Old 07-16-2007, 11:39 PM   #4 (permalink)
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i didnt have service ooks, as i dont use the email. that was before, and now im using it again, and its the same...
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Old 07-17-2007, 01:25 AM   #5 (permalink)
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os? i know this was an issue with a past OS, have you upgraded?
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Old 07-17-2007, 02:27 AM   #6 (permalink)
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edit

Last edited by sgtcasey : 12-25-2007 at 11:54 AM.
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Old 07-19-2007, 05:28 PM   #7 (permalink)
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hmm, well, usually i reset it like, 10 times a day, and its getting slower and slower ever day.... like on bb messenger, most of my messages never send for days. i'll reset and they'll send one message, then it freezes again. i've checked that im in a good coverage area and i am. i've also checked to see it any app's have been left open and are running. there never is! i'm really confused and annoyed, because every day my pearl gets slower....and slower....and s.l.o.w.e.r.....!!!
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Old 07-20-2007, 01:32 PM   #8 (permalink)
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pardon my ignorance but how do you perform a "soft reset"?
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Old 07-20-2007, 01:59 PM   #9 (permalink)
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You do have service books. You can re-send them from your my.t-mobile.com account or call customer service (611) and ask them to resend them. Often message related issues center on service books.

if you're resetting 10x/day you have a defective device or a terribly bad OS installation. wipe and re-install OS. if that fails, pull the warranty card.
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Old 07-20-2007, 02:00 PM   #10 (permalink)
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Quote:
Originally Posted by tallboyonafatboy View Post
pardon my ignorance but how do you perform a "soft reset"?
a soft reset is just powering down the device with the power button and turning it back on. it's called soft because the device isn't really powered down, it's more like a sleep or hibernate.

a hard reset is pulling the battery out.
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