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Old 07-26-2007, 07:34 PM   #1 (permalink)
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Does anyone know how to perform a total reset of the 8100 Pearl? I would like to sell my phone and therefore wipe it clean.
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Old 07-26-2007, 07:37 PM   #2 (permalink)
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Quote:
Originally Posted by benlerner View Post
Does anyone know how to perform a total reset of the 8100 Pearl? I would like to sell my phone and therefore wipe it clean.
options =>security=>general settings hit trackpad/wheel and select "wipe handheld"

don't forget to release your PIN from your carrier and clear any IT policies if any. Prevents whining from buyer

good luck
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Old 07-26-2007, 07:37 PM   #3 (permalink)
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That's not a reset, it's a wipe. Then you should re-install the OS without sending your backup data.

Wipe handheld: How to wipe the OS from a BlackBerry device? - BlackBerryFAQ

Or use the Desktop Manger. Of use jl_commander. Or see the many other threads on wiping. Just search on wipe.
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Old 07-26-2007, 07:39 PM   #4 (permalink)
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I was never using BES but how do I remove my PIN from my carrier?
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Old 07-26-2007, 07:40 PM   #5 (permalink)
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Quote:
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I was never using BES but how do I remove my PIN from my carrier?
call them ask them
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Old 07-26-2007, 09:00 PM   #6 (permalink)
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If you were not using a BES then this is only important if you were using the data features to have your email sent to your device (BIE). The PIN is associated with your email accounts on BB's side, and therefore if you do not want it to transfer to the new owner you have one of two options: call carrier to have it disassociated, or if you are moving to a new BB device it will ask you to register your pin on the network. This will replace your pin and you will not need to call anyone about it.

Also, your carrier may have a location to change device manually, for example T-Mobile does on the MyTmobile site. But it's always good to make sure on the carrier's side it is taken care of (especially if you are not moving to another BB device), and then you will like have to power cycle and they will send you fresh service books and stuff.



And shame on you for selling such a beautiful and complete device! lol

^^
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