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Old 07-26-2007, 09:45 PM   #1 (permalink)
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works in every other direction. I only had the pearl for ~6 months. Is this a common problem? Any solutions or do I need to go to ATT?
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Old 07-26-2007, 09:58 PM   #2 (permalink)
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Yes I had this problem...mine was about 35 days old...trackball would only go up or down. Had to call warranty support, and good old AT&T sent me a refurb. They had no known fix at the time I called about 3 weeks ago. So good luck
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Old 07-26-2007, 10:02 PM   #3 (permalink)
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99% of the time it just has lint in it. Push on the ball while rolling the trackball. You can also use canned air or just blow on it.
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