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Old 07-27-2007, 12:51 AM   #1 (permalink)
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When backing up my BlackBerry using the desktop, I get an error when backing up the profiles saying that the data is not recognized by the device.
What does this mean and how do I fix it?
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Old 07-27-2007, 05:19 PM   #2 (permalink)
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Nobody...........?
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Old 07-27-2007, 05:29 PM   #3 (permalink)
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get the newest DM and then you should be fine, i was having the same problem then went away once i updated
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Old 07-27-2007, 07:33 PM   #4 (permalink)
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Stupid, very noobish question I know... where would I get that?
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Old 07-27-2007, 07:41 PM   #5 (permalink)
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https://www.blackberry.com/Downloads...1A3869CDA2FBD8


merry christmas in july!
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Old 07-27-2007, 08:40 PM   #6 (permalink)
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Much thanks, I will let you know if it works out.
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Old 07-28-2007, 12:29 PM   #7 (permalink)
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It still says the same thing... when it gets to backing up the profiles, it still gives the same errors. Anything else to fix this, next to wiping the entire BlackBerry out?
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Old 07-29-2007, 10:38 PM   #8 (permalink)
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Well, for those that have this same problem... I got it fixed. I went to the Backup/Restore in the Desktop Manager, went to restore, and just deleted the profiles database off the handheld. Set up my profiles again, went to back it up, and life was good. I am guessing it just somehow got corrupted. So... that's whats up for those of you that have the same issure.
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Old 07-29-2007, 11:29 PM   #9 (permalink)
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Thanks for posting back!
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