BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-29-2007, 05:32 PM   #1 (permalink)
New Member
 
Join Date: Jul 2007
Model: 8100
PIN: 23EF764D
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Web Browsers Cannot Connect to Server, Etc.

Please Login to Remove!

I just spent two hours on the phone with both RIM and AT&T Wireless- my pearl keeps receiving error messages when it tries to connect to the internet saying that it either cannot connect or that a communication failure has occurred. They were befuddled by the problem as the EDGE network in my area is fine, I have full signal, and the device is sending and receiving email. We first tried to free up space, which helped to some extent since I can now connect about half of the time. The RIM rep told me to call back when I had another hour to spare and a PC at my disposal (I am a Mac user) and we would remove my service book and then put it back on.

Has anyone else had this problem, and is there anything I can do about it without having to remove my service book?

Thanks!
Offline  
Old 07-29-2007, 05:38 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,911
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

Wirelessly posted (8700g: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Removing and resending the Service book is probably the best thing you could do--why wouldn't you?
Pull the battery and reboot.
Offline  
Old 07-29-2007, 05:39 PM   #3 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,703
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

Did you purchase the 8100 new or used? If it's used, does it have an IT Policy on it? Look in Options >Security Options >General Settings. Scroll down to the bottom and look for an "IT Policy"
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.