Originally Posted by pixelpusher
on her application screen she has icons for each email account and the messages folder (where she gets text messages and copies of every email she gets)
im trying to set it up so that the emails DONT go to her messages folder and only go to the separate email account boxes
I have three e-mail accounts going to the Pearl. I have found over time [since the BB 7100 days] that I like all messages going into the one main messages box rather than into three separate boxes [and icons on the screen]. That's just a personal preference. Trust me, your boss will like as few clicks as possible to get things done on the Pearl.
Depending on how fancy or complex your boss wants to get, you can also set up each e-mail account to have a different audible tone for each e-mail address. For example, on my Yahoo I have that "yahooooooooo" guy sound off.
I have a tone for AOL, that "You've got mail" guy, if you want it.
In any event, she might like a different notifier/tone for each e-mail account so she can tell without looking at the display if it is important mail or not [e.g., when I get yahoo mail I know it is not a priority, so if it sounds off when in my pocket I am in no rush to check it.
There's other tips and tricks that will come over time. Read up on this site and you can tell the boss which features sound promising or interesting.
For now, tell her that the phone is very complex, so setting it up will take time. But the basics can be learned pretty quick.