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Old 07-31-2007, 04:57 PM   #1 (permalink)
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I just downloaded the berry-a-code program. when it was downloading and the download bar was at the end, it froze. for a good 2 minurtes, so i shut it off and it said app was successfully installed. so then i turn it back on and the white square that says tmobile stay on the screen and i cant do anything. the data arrows go on and off. i pull battery and then the checking security tab stays on screen and wont go away. again, the data arrows go on and off like im receiving data. but i cant do anything at all. what should i do? i can access any menus at all.
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Old 07-31-2007, 05:25 PM   #2 (permalink)
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Put the battery in and give it 30 minutes and see if it pulls through.
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Old 07-31-2007, 05:28 PM   #3 (permalink)
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id like to see and try if i can use the desktop manager and delete it from there, but im not at home and wont be for a week. cant download it either, tmobiles website has wrong link location and customer service says its the webmasters probelm. would that work though?
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Old 07-31-2007, 05:34 PM   #4 (permalink)
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The only way you can solve this problem is uninstall the berry-a-code using your DM.

I have the same problem till I uninstalled it.
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Old 07-31-2007, 05:35 PM   #5 (permalink)
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The problem is that if you can get it to boot you will need the DM and probably have to use JL_Cmder and wipe and re-install the OS.....

Battery and patience is probably your best shot.

I am sure others will chime in with some other suggestions.

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Old 07-31-2007, 05:41 PM   #6 (permalink)
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does anyone know another source to download the DM? tmobile doesnt know when the link on their website will be fixed. when i click "download Desktop Manager Software (4.2.1.17b) ENG". it brings you to shop for phones page.
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Old 07-31-2007, 07:35 PM   #7 (permalink)
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Quote:
Originally Posted by kenkyd View Post
does anyone know another source to download the DM? tmobile doesnt know when the link on their website will be fixed. when i click "download Desktop Manager Software (4.2.1.17b) ENG". it brings you to shop for phones page.
Here you go, hope this helps:

http://www.blackberry.net/products/software/desktop
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Old 07-31-2007, 07:36 PM   #8 (permalink)
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Sorry, that link is old, try this one:

BlackBerry - BlackBerry Desktop Software | Applications to Synchronize Your BlackBerry and Desktop Data
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Old 08-01-2007, 07:50 PM   #9 (permalink)
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edit

Last edited by sgtcasey : 12-25-2007 at 10:51 AM.
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Old 08-03-2007, 08:20 AM   #10 (permalink)
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So, I know of two people who are T-mo Pearl users that had the same problem. They used Desktop Manager's App Loader to remove it.

Is this limited to T-mo Pearls, or does this freeze up on at&t/Cingular Pearls as well?
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