i have a problem with my BB. it flashes red light and dosnt start. I looked at these forums and it said how to fix it, but it requires my BB to be connected to my PC. I put the USB cable into the BB but it doesnt pick it up. It did before when i put music on it. Can any one help?

did you try this=>What to do next if Jl Cmder will not connect and wipe

hope this helps good luck

i installed the latest OS but it still does not pick up my BB. Do I just get a new one?

DV,

I would go back, do an uninstall of the Desktop Manager and follow the FAQ directions explicitly. I had to do this same thing a while back.

did you try it on a different USB port??? look in device manager see if the device is listed under USB

Where is it in the FAQ?

and it dioes not pick it up in the device manager. the only thing there is COM1.

do what 003402 posted and follow what I posted in post #2

do other usb devices work on your computer???

yes other USB devices work. and i did switch USB ports and it still does not pick it up.

Where is it in the FAQ that 003402 is talking about?

did you try this=>What to do next if Jl Cmder will not connect and wipe

hope this helps good luck

i did try that and it did not work.

edit

i removed the battery and went to connection settings. I pressed detect but it never was found. That is the primary problem becuase i cant do anything else.

DV,

Can you outline for us in bullet points what you have done? For us to help you, more data on your process would be helpful.

What desktop manager are you running?
Have you done a clean uninstall of the desktop manager? 1. Uninstall, 2. Search for any rim folders and delete 3. Search any registry entires and delete. 4. search for any rim device drivers and delete. 5. reboot.

The follow the faq referenced in this (in crazydude's responses).

good luck.