Hey every one this is extremely urgent. I upgraded my firmware today to the latest firmware(18.104.22.168)and every thing seemed to have gone fine until i saw my contact list had been erased!!! I did a back up before i upgraded and every time i try to restore it it says "Could not establish communications with device. A required application is missing from device".
i Fixed it. I went into app loader and blackberry Md5 runtime wasnt installed for some reason so i did and it restored perfectly got all my contacts back!
thanks for the help and on a side note, not as serious but my blackberry browser is gone. i still have tzones and opera mini but it is gone. any help gettin it back?
If you sync your contacts to Outlook, you never have to worry about losing them. If something happens, you can always do a new sync. I've been syncing contacts between phone and Outlook for a long time and the ability to sync is one of my primary requirements in a phone.