08-13-2007, 08:53 PM
Join Date: Jul 2007
Location: Phoenix, AZ
Carrier: T Mobile
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I was having the same problem until about a week ago. My previous calls to T-Mo tech support had resulted in the answer of a "known issue," but I got lucky on my last call. TS rep was very helpful and recommended this:
-from home screen hold Shift and type LGLG.
-the Event Log should open with (Debug Info) next to it. If you see Warning or Information in () next to Event Log, go to Menu, Options, then click pearl and select Debug Info.
-go back to Event Log, hit Menu and then Clear Log
-head back to home screen
Haven't had any issues since doing this... TS rep also recommended clearing the log every week or two.
Hope this helps.