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Old 08-15-2007, 12:20 AM   #1 (permalink)
gbp
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Unhappy Help! My Pearl died during OS upgrade

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I was upgrading to T-Mobile's new OS for the Pearl. At some point during the process, my Pearl became unplugged from my cpu and now the Desktop Manager software doesn't recognize the BB when it's plugged in. I backed up my data prior to the upgrade, but I can't restore because the BB isn't recognized. Now my Pearl is unresponsive to any key pushed and the red light blinks twice every 5 seconds or so. Does anyone have any ideas on what I can do to get my Pearl up and running again? Thanks in advance.
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Old 08-15-2007, 12:22 AM   #2 (permalink)
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Quote:
Originally Posted by gbp View Post
I was upgrading to T-Mobile's new OS for the Pearl. At some point during the process, my Pearl became unplugged from my cpu and now the Desktop Manager software doesn't recognize the BB when it's plugged in. I backed up my data prior to the upgrade, but I can't restore because the BB isn't recognized. Now my Pearl is unresponsive to any key pushed and the red light blinks twice every 5 seconds or so. Does anyone have any ideas on what I can do to get my Pearl up and running again? Thanks in advance.
Remove the battery from your Pearl and then plug it into the PC with the USB cable. The desktop manager will not show connected, but if you double click on the Application Loader you can begin the process. Just continue on like the device is connected. I did this today after I wiped my device using JL_Cmder.

About halfway through the software reload process, put the battery back in and the back cover back on. Just make sure to not disconnect the USB cable from the device.

Dave
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Old 08-15-2007, 12:27 AM   #3 (permalink)
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Thanks! I will give it a shot.
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Old 08-15-2007, 12:37 PM   #4 (permalink)
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I've created one thread to keep all the .103 upgrade questions in. It's located here:

http://www.blackberryforums.com/gene...1-103-tmo.html
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