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Old 08-15-2007, 12:19 PM   #1 (permalink)
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Default connected blackberry to laptop cant view pages

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i can connect to my blackberry normally i link it to the pc and it works soon as i click on internet explorer it doesnt

i had done all of this, it wont load any internet pages, i have disabled all firewalls does anyone know how to help, i have contacted my service provider 02 and they dont know what to do , couldnt find the 336000 modem so using the 33600 just incase

heres hopeing


heres what i have done

what i have done so far

Having just received my new Blackberry, I decided to try one more time to get the GPRS modem working so I can use it for Remote Internet access from my Laptop. This time, I was sucessful! Here are the steps I took ...

1. Contact your service provider (in my case o2) and ensure that the GRPS APN for pure internet access has been enabled on your SIM. With o2 this means requesting the "Mobile Web APN" to be added. (whilst you are at it, you might as well as the WAP APN if you don't already have it)

2. Install the Blackberry Desktop Software. We use a BES (Blackberry Enterprise Server) so I chose that option during the install. Shouldnt matter though.

3. When its finished, connect the Blackberry and check in device manager that it has found the device correctly. For me, it appeared under "Universal Serial Bus Devices" - "Blackberry Device" - however the driver was not correctly installed and I had a yellow exclamation mark. Should you need to fix this, Right click the device, Update Driver. Choose to get the Driver from a specific location and browse to : C:\Program Files\Common Files\Research In Motion\USB Drivers

4. Once installed, take a look in device manager under "Ports (COM & LPT)" to see if you have a "RIM Virtual Serial Port (COMxx)". If not, use the Add Hardware wizard in control panel, choose that you have already connected it and then scroll to the bottom to "Add a new Hardware Device". Choose to Install the Hardware Manually, Show all Devices, then click Have Disk. Browse to "C:\Program Files\Common Files\Research In Motion\Modem Drivers" and then click Next etc through to completion.

5. You now have a Device, and a Virtual Serial Port to talk to it. Now would be a good time to launch the Blackberry Manager and configure anything in it you need (For me, this was my notes ID, server in DNS format etc) It should connect to the device sucessfully etc.

6. Time to Add a Modem. Control Panel, Phone & Modem Options, Add a Modem, Don't Detect, Add Standard 33600 Modem, Connected to Port COMxx (which should be the RIM Virtual Serial Port from above). Now select it from the list, click Properties, Diagnostics, Query Modem.

7. Now assuming the Blackberry Manager is running and you did all the above, there should be no errors and the bottom box should list a pile of commands and responses. Move to the Advanced tab and in the extra initialisation commands box enter : +cgdcont=1,"IP","mobile.o2.co.uk"
This should be usable with other networks but change the mobile.o2.co.uk to your APN name.

8. Device, Serial Port, Modem .. now just need a connection. To to Start, Settings, Network Connections, Create New Connection, Connect to the Internet, Setup Connection Manually, Connect using Dialup Modem, Choose the Standard 56000 Modem from above, Name the connection, Phone number is *99#, username "user", password "password" (they dont actually matter) - suggest unticking "make this the default internet connection"

9. Now test it ... it should dial, connect and Robert's your Fathers Brother. If it doesnt work first time, disconnect the device, restart Blackberry Manager and connect again. Ensure the Manager shows the device as connected before trying to "dial up" again.
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