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Old 08-18-2007, 06:32 AM   #1 (permalink)
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I got a BB 8100 a few days ago, and since yesterday it is stuck on "data connection refused" on the homescreen where it usually says "t-mobile" or "searching for network". Now I know my home is in a bad coverage area, is this just what my device is supposed to display due to poor coverage? When I first got the phone I got EDGE and edge, now all I get is edge or nothing at all under the two signal bars.
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Old 08-18-2007, 08:07 AM   #2 (permalink)
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im actually having the same problem, but i figured it was because im not on the BB plan yet.
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Old 08-18-2007, 08:09 AM   #3 (permalink)
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Quote:
Originally Posted by 2002XLT View Post
im actually having the same problem, but i figured it was because im not on the BB plan yet.

your problem is that you dont have a data plan but the OP seems to have a data plan and getting it.
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Old 08-18-2007, 08:13 AM   #4 (permalink)
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Wirelessly posted (Opera/8.01 (J2ME/MIDP; Opera Mini/3.1.7196/1704; en; U; ssr))

Also, I did downgrade from the BES plan to the BIS plan, could that be the culprit, t-mobile is reconfiguring my account on their end? I made the change online and it said the change could take 24 to take affect.
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Old 08-18-2007, 08:37 AM   #5 (permalink)
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Last edited by sgtcasey : 12-25-2007 at 11:12 AM.
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Old 08-18-2007, 08:38 AM   #6 (permalink)
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Yes, that could definitely be part of the issue. T-Mo will have to disconnect you from BES, then reconnect you to BIS, so temporarily it will look like you have no Data Plan.
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Old 08-18-2007, 09:23 AM   #7 (permalink)
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Wirelessly posted (Opera/8.01 (J2ME/MIDP; Opera Mini/3.1.7196/1704; en; U; ssr))

Quote:
Originally Posted by sgtcasey
It can take 2 to 48 hours for data features to begin working completely with t-mobile.

Try doing a battery pull to see if that resolves the issue. If it doesn't call tech support.

Dave
Did the battery pull severl times to no avail, even took the SIM out and back in, even turned the radio off and on, lastly in the network section of options, I turned the data to off and then back on, all to no help.
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Old 08-18-2007, 04:40 PM   #8 (permalink)
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i have the same problme, it started late on Thrsday, i called them to fix it but i have had no luck & since this is my only phone they keep telling me to cl bk when i have another !!!
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Old 08-18-2007, 08:30 PM   #9 (permalink)
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Wirelessly posted (BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I am back up and running, checked my account and it had the blackbery international email plan instead of the BIS plan, so I changed it and am back in business
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