john, this was after only having my pearl for about 4 days with out loading anything major on it, and i still had a ton of memory, the TMo lady said this has been happening alot, and they actually have a tracker that she had to report this to because they're keeping track of everyone that calls in with this problem

How much free memory do you have? Look in Options >Status.

Yes.

I hope you guys can help me. So my phone was working just fine before i attempted the update and heres sofar whats happend:

I installed the blackberry software and OS update.

Blackberry software backed up my phone data and proceded to update OS.

At some point durring update my screen went black and a red light flashes on and off while i hear the sound for a USB device activate/deactivate aswell.

After this no matter what i try i cant connect to my blackberry it keeps turning on and off, and loops over and over. i cant seem to keep my blackberry on long enough for software to connect to it. if there any suggestions to it im all ear

Have you tried running JL_Cmder on it with the battery removed?

hmm not with the battery removed.. ill try that now, usualy when i try that after i type the word blackberry it attempts to connect to it and then just just goes back to the main screen

Make sure Desktop Manager isn't running when you do it.

yeah all it does is just loop on and off even with the battery out

...and this didn't work either?

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

If none of this works, then it may be time for warranty exchange. Pretty rare that these methods don't work, though.

i had tons of memory i now have 8946424 bytes and this is after putting more on my phone, it might be a pearl thing, but she specifically told me this has been occurring with the new OS, but after the soft reset it hasn't occurred since and it's been about a week

It's definitely a memory problem. Anything less than 15Mb and you will likely have problems. Follow the instructions as I posted above and you will have better luck.

How about having to reinstall the .107 OS? Are there instructions anywhere for doing this? I am trying to reinstall the OS onto a Pearl that already has .107 because of connection problems.

Thanks.

Thanks!

If I Change The Sofware Of My Blackberry 8100 To This Version Will That Unlock It? Please Help Me Please

From my experience and others in my area (maybe its a network thing) any 4.2.1 OS cannot handle more than one TCP connection at a time, but for some reason any 4.2.0 OS can.

No, upgrading software will not unlock a blackberry. You'll need to contact a 3rd party unlocking Service in order to purchase an unlock code. If you are a customer of the carrier that it is locked to, it's possible they might unlock it for you if you call them and request it due to travelling abroad and tell them you want to use prepaid sim cards.

Once you get it unlocked, a software upgrade won't lock it again, either.

do you know from where i can get a free unlock code? please help

Unlock codes are not free. You'll need to purchase from an unlocking vendor. There are several in our sponsors section. That's the only way if you can't get the original branded carrier to unlock it.

okay so out of the blue my phone began displaying the 507 error instead of relooping over and over like it used to and at which time i ran the apploader with /nojvm and it worked! but now i got a new problem.... as soon as it turns on it will reset after a little use or as soon as i try connecting to the tmobile network.. anyone got any ideas?

Hi All! i'm from Russia, sorry for my bad english...
I have unlocked BB by Vodafone. Whether my device will work after OS updating with my Russian SIM-card?

PS: device is very cool! I want use it.

Welcome to the forums, kabanera!

Upgrading your OS will not lock your device. Once your device has been unlocked it can never be locked again. Yes, you can upgrade your device.

I called my carrier, ATT, and told them I was going to Germany for a week and wanted to use a prepaid SIM over there. They gave me the unlock code for free. When I got to Munich, I went to a Vodafone shop and bought a sim for 20 euros, put it in and it worked fine. When I returned to USA (yesterday) I popped the ATT sim back in and all is as was. No sweat, worked as advertised.

I'm glad the unlock was successful for you. However, what does it have to do with this thread? His question was, will this upgrade lock his device again.

Just a quick question Whe loading the new update the phone will get wiped I know that but will it automaticlly re back itself up or should I connect backup then install then re-install all my backup.

Thanks.

2 John Clark: Did you help me connect my BB to the internet? Opera mini write "...Your it policy..." what is wrong? Sorry for my english again.

The installation process will backup your blackberry prior to, then restore after.

Take a look at this: Remove IT Policy - BlackBerryFAQ

Does that help with your question?

Ut oh... I may have a problem. I know Rughopper (OP) mentioned that the install may take awhile depending on what needed to be backed-up and reinstalled.

However, in the original post, it mentioned that I should see a white screen with the hourglass. At this point, it's been 20 minutes or so but instead of the white screen and hourglass, my Pearl has been off. The unit will not turn on when I press the power button.

I have not removed the unit from the USB port. The Application Loader Wizard in the DM is at "Wait for device initialization" stage, which is right after the "Load JVM and system software" stage.

Is this normal? Should I unplug the unit?

While I was waiting, I read about a few drawback with this OS. Big factor is the instability with GPS puck like Freedom Mini. Should I go back to v4.2.0.64? If so, will it just turn up if I unplug the unit now?

Help! Thanks!!!

Wirelessly posted (BB 8860: BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

It sounds like your device has hung up. Try unplugging it and removing the battery out and back in and then plug it back in. You'll be looking for a 507 error. Then if the OS doesn't load on its own try and reload the OS again by restarting Desktop Manager/Application Loader. You'll have to manually restore the backup when it finishes.

John... thanks for the quick reply! So I did what you suggested.

The LED light continues to flash red but the power on the Pearl won't go on. I hooked the Pearl back onto the USB cable but DM won't recognize it.

I really would like to get the 8320 but I have to get this 8100 up and running first.

Any more suggestions? Thanks!

Someone?! Anyone?! Oh man, this seems bad. I can't do a thing and I don't have a spare. I was half kidding about the Curve but if I can't get the Pearl up and running I may not have a choice but run to my local T-Mo shop since I won't be able to function without a BB.

TIA!

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Lots and lots of good information on Main Page - BlackBerryFAQ

NJBB... thanks. I was able to figure out what I had to do. At least my Pearl works. I had to reinstall every application I had since it was wiped out from my back up.

Now I need to tackle why I'm having issues with Opera Mini, which I never had before.

Thanks again.

make sure in your advanced options, tcp, in APN you have wap.voicestream.com

How do you go about installing this upgrade if using a mac? PM me if possible, Thanks so much!!!

You can't do it on a mac unless you can run parallels, bootcamp, etc. You need a windows PC or a windows environment on your mac.

has anyone else had these problems? the phone log is constantly empty. i'll have just missed a call, and when i go to the phone log screen, it says the list is empty. WEIRD!

the other problem is that the bb messenger chat screen only shows my outgoing messages, not the incoming ones, but on the message list, i can see the truncated incoming message in the subject column. again, WEIRD!

sounds like i might be the only one having issues with this?

btw, i'm on .107 and tmob.

My guess is you are very low on memory. Look in Options >Status and post what your free memory is.

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

How do I free up memory on my device? - BlackBerryFAQ

Additional information on memory leaks on the 8100 - BlackBerryFAQ

I dxownloaded but when connecting bb, nothing updates