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Old 08-26-2007, 05:55 PM   #1 (permalink)
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Question Installing Desktop Manager v.4.2 on Vista Laptop

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I am trying to download and install DM v4.2 on my vista laptop and it downloads ok, but then when I come to open it and install it tells me that this application is not a valid Win32 application. I do not have a previously installed DM on my computer. Help anyone?
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Old 08-26-2007, 07:00 PM   #2 (permalink)
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Give this a try: Right click on the .exe file and selecet "run as administrator." Let us know what happens.
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Old 08-26-2007, 07:10 PM   #3 (permalink)
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Quote:
Originally Posted by Choconan View Post
I am trying to download and install DM v4.2 on my vista laptop and it downloads ok, but then when I come to open it and install it tells me that this application is not a valid Win32 application. I do not have a previously installed DM on my computer. Help anyone?
Download it again because the file might be corrupted.
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Old 08-26-2007, 07:27 PM   #4 (permalink)
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Quote:
Originally Posted by John Clark View Post
Give this a try: Right click on the .exe file and selecet "run as administrator." Let us know what happens.
It didn't occur to me to try this, so I did and it still tells me the same thing. Any other solutions?
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Old 08-26-2007, 07:29 PM   #5 (permalink)
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Are you installing the latest version 4.2 SP2? If you have a CD, throw that one out. Download from here:

BlackBerry - BlackBerry - Sys Req V4-2 Pack 2
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Old 08-26-2007, 07:30 PM   #6 (permalink)
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Originally Posted by evilberry View Post
Download it again because the file might be corrupted.
I downloaded it more then once from the blackberry.com site and it tells me the same thing with each different download.
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Old 08-26-2007, 08:06 PM   #7 (permalink)
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Quote:
Originally Posted by Choconan View Post
I am trying to download and install DM v4.2 on my vista laptop and it downloads ok, but then when I come to open it and install it tells me that this application is not a valid Win32 application. I do not have a previously installed DM on my computer. Help anyone?
Download and install SP1, then upgrade to SP2. Works like a charm and have done it on 2 of my Vista laptops.
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Old 08-27-2007, 05:13 PM   #8 (permalink)
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Nuopos,

Tried that last night after reading your post. No difference. It still tells me this is not a valid Win32 application.

This is getting old and I'm getting frustrated. Starting to think theres a setting on my laptop that's not letting me download the manager...Any other ideas?
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Old 08-27-2007, 08:26 PM   #9 (permalink)
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Quote:
Originally Posted by Choconan View Post
Nuopos,

Tried that last night after reading your post. No difference. It still tells me this is not a valid Win32 application.

This is getting old and I'm getting frustrated. Starting to think theres a setting on my laptop that's not letting me download the manager...Any other ideas?
Whats the file extension?
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Old 08-27-2007, 10:48 PM   #10 (permalink)
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Quote:
Originally Posted by nuopus View Post
Whats the file extension?
.exe

And it looks like a DOS icon.
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Old 08-28-2007, 01:48 PM   #11 (permalink)
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Okay, here's what I did:

I download Mozilla Firefox and downloaded V4.2.2 on it. I found this as a suggestion on another site. So it downloads fine and the installation starts and everything goes ok. So after I choose all my options and stuff and it was starting to download, an error message comes up telling me:

Error 2738: Could not access VBScript run time for custom action.


Ok, what is this people and how do I fix it? I was almost there!
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Old 08-28-2007, 01:56 PM   #12 (permalink)
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My Vista laptop is 32bit. Does that make any difference?
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Old 08-28-2007, 01:59 PM   #13 (permalink)
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no that has nothing to do with it... i have a feeling some thing is corrupt in your OS...
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Old 08-28-2007, 04:00 PM   #14 (permalink)
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Default Fixed!

Ok, here's what I did.

To fix the "not a valid win32 application" error, I download and installed Mozilla Firefox and downloaded DM v4.2.2 through that.

When I got the VBScript error during installation, I searched up the error code and found this solution on another site:

Open CMD as Administrator:

Type: cd %windir%\System32

And then type: regsvr32 vbscript.dll

It will then tell you it was successfull. Restart computer and restart the installation process.

Worked like a charm! I'm so excited it's finally fixed...I've been working on figuring this out for weeks now...About time huh?
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Old 12-13-2007, 10:12 PM   #15 (permalink)
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I tried the above, and the win32 issue is still apparent. Sheesh.
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