08-28-2007, 11:22 AM
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I have had users over the past few months complaining of their inboxes magically emptying periodically on both 8100 and 8300 series devices. There is no notification or error, the inbox just appears empty (with no affect on the user's exchange mailbox, of course).
This is, I believe, a known memory issue.
I am wondering if anyone has seen this before and/or been able to correct it. I am working on updating someone's OS now to see if that helps... but I guess this has been an ongoing issue to no avail has anyone been able to correct in the past.