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Old 08-29-2007, 08:09 AM   #1 (permalink)
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My phone was working well this morning but when i turned it off to restart it I turned it back on and my keyboard did not work. Now my phone sits next to me and alternates between having the red indicator light and a flashing white screen blink on and off. Does anyone know what could have happened and if T-Mobile will fix this?
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Old 08-29-2007, 08:12 AM   #2 (permalink)
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Try pulling the battery out of the device (while still on) for about 30-60 seconds, then reinsert.
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Old 08-29-2007, 08:12 AM   #3 (permalink)
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If it is under warrantly, TMo will send it off to RIM for repair.

I would recommend 1) Pulling the battery for a a minute and replacing, see if it boots up to good. If not,

Main Page - BlackBerryFAQ

How to Wipe and reload OS... should fix your problem.
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