09-20-2007, 02:56 PM
Join Date: Jul 2007
Location: NJ, USA
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Any rep who is with it will likely check for three things:
1) water damage indicator (in battery compartment) - turns pink when exposed to moisture
2) visible physical damage - scratches, lens cracks, etc.
3) phone works
As I recall, the wording re: the 14 day "buyers' remorse" period states that you'd be returning the phone in, essentially, the same condition you received it in. You may get lucky with this, but I wouldn't count on it.