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Old 09-24-2007, 06:58 AM   #1 (permalink)
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Angry help b4 i burn my pearl

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hi guys, 1st of all good day 2 everyone its my first post since i got my Pearl 5mos with T-Mobile, absolutely luv the thing xcept for the infamous memory leak, never had any problem with it until recently i was force to post this thread, it started when everytime i make a call, there's no way i can hear the other line, its like a one way radio or sumting. my only resolve is to put it on speakerphone and worse now i cant even use my speakerphone... everytime i press the key it wont let me, i tried everything to no avail (my general options menu is gone )...now im left with a fon dats only a reciver , im currently trying to figure out to upgrade my desktop software... as i suspect wud be the cause, it also started when i recieved the Handango menu a week ago. i really need help.... fast... any inputs?
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Old 09-24-2007, 07:13 AM   #2 (permalink)
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You may need a warranty exchange.

You should first do a jl/cmdr wipe, and OS update, that would likely fix most your issues.

All the instructions you need for both are in the FAQs, linked in my signature.

And, welcome to the Forums.
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Old 09-24-2007, 07:16 AM   #3 (permalink)
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Which OS are you running?

Go to Options-> About
It should say 4.2.x.xx
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Old 09-24-2007, 07:45 AM   #4 (permalink)
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edit

Last edited by sgtcasey : 12-25-2007 at 01:34 AM.
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Old 09-24-2007, 08:02 AM   #5 (permalink)
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thanks guys for the inputs will do as you suggest, and regarding the os im running im kinda embarrased coz its still as it is out of the box, never did any upgrades...
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Old 09-24-2007, 08:06 AM   #6 (permalink)
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no need to be embarrassed. The latest OS is at the top of the 8100 section here, follow those instructions exactly as written, after doing the wipe.

Good luck.
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Old 09-24-2007, 08:19 AM   #7 (permalink)
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can i use handheld wipe rather than the jl/cmdr wipe? what there differences?
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Old 09-24-2007, 08:22 AM   #8 (permalink)
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No, they are two different things. The handheld wipe ONLY removes the personal data from your BB and leaves the OS. You would rather have a like new OS install.
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Old 09-24-2007, 08:42 AM   #9 (permalink)
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thanks again for the info will do as you suggest , i save $$$ not being able to buy gasoline to burn my...
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Old 09-24-2007, 08:44 AM   #10 (permalink)
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yea, especially when you could think of more exciting and cheaper ways to destroy it.
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Old 09-24-2007, 10:52 AM   #11 (permalink)
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...and be careful loading anymore handango stuff. Check with folks here first before installing it.
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Old 09-25-2007, 08:07 AM   #12 (permalink)
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Quote:
Originally Posted by John Clark View Post
...and be careful loading anymore handango stuff. Check with folks here first before installing it.
I havent, its just appeared overnight on my menu screen....
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Old 09-25-2007, 08:13 AM   #13 (permalink)
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That was a TMo push to your BB. It can be removed by removing the Service Book that put it there.
Options > Advanced > Service Books. Look for the one with Handango in it, and click to delete.

It being there won't mess your BB up.
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