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Old 09-25-2007, 05:21 PM   #1 (permalink)
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Oh no! Get this! I drop my phone out of my lap onto the ground and what happens? the entire trackball mechanism FLIES. I pick up all the pieces i could fine, which include a Metal bracket thing with only 2 prongs, the crome outside with only 2 prongs, and a White Peice with a little metal/aluminum or someting circle thing., I called T-Mobile, since i dont have insurance there like, Well thats your fault,. I sugest buying another BB and getting insurance!!!?!?!?!?! WTF..

I saw you can buy the whole mechanism off some websites for like 60$ but i really dont have that much to spend irght now, is there anothere website? or am i SOL? and have to use this old Samsung T509 for the next month!?
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Old 09-25-2007, 05:22 PM   #2 (permalink)
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Sorry to hear of your accident.
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Old 09-25-2007, 05:23 PM   #3 (permalink)
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Craigslist?
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Old 09-25-2007, 05:24 PM   #4 (permalink)
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you are my new best friend, But What is the "the retaining clip"??
it says its not included?
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Old 09-25-2007, 05:27 PM   #5 (permalink)
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The retaining clip is the small metal part with two prongs on each side. The trackball drops into the hole, the retaining clip pops on to hold the assembly in place, then the chrome (plastic) ring snaps on the top.
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Old 09-25-2007, 05:29 PM   #6 (permalink)
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Quote:
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The retaining clip is the small metal part with two prongs on each side. The trackball drops into the hole, the retaining clip pops on to hold the assembly in place, then the chrome (plastic) ring snaps on the top.
im about to post pictures of what i have, i'm not sure if i have it or not one second.
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Old 09-25-2007, 05:32 PM   #7 (permalink)
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Here is a thread with other pictures if it helps.
http://www.blackberryforums.com/gene...ck-em-out.html
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Old 09-25-2007, 05:33 PM   #8 (permalink)
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Old 09-25-2007, 05:35 PM   #9 (permalink)
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I don't see the retaining clip. You found all the tiny rollers but not the retaining clip?
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Old 09-25-2007, 05:37 PM   #10 (permalink)
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In the origianl post you said that you had a metal bracket with 2 prongs. That is the retaining ring.
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Old 09-25-2007, 05:37 PM   #11 (permalink)
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Quote:
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I don't see the retaining clip. You found all the tiny rollers but not the retaining clip?
yeah, It fell under my car At the mall.. the rollers were all stuck to the white thiing at the top of the picture.
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Old 09-25-2007, 05:38 PM   #12 (permalink)
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Quote:
Originally Posted by canonbomb1987 View Post
In the origianl post you said that you had a metal bracket with 2 prongs. That is the retaining ring.
I was mistaken, whats in the picture is what i have...
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Old 09-25-2007, 05:38 PM   #13 (permalink)
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Quote:
Originally Posted by John Clark View Post
I don't see the retaining clip. You found all the tiny rollers but not the retaining clip?
ahh just beat me to it. I dont see the retaining ring either.
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Old 09-25-2007, 05:39 PM   #14 (permalink)
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Quote:
Originally Posted by aaronnichols View Post
I was mistaken, whats in the picture is what i have...
sorry, i was typing when you posted the pic.
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Old 09-25-2007, 05:40 PM   #15 (permalink)
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Quote:
Originally Posted by canonbomb1987 View Post
sorry, i was typing when you posted the pic.
its okay.. and my chrome ring only has 2 Prongs., not three like the other picture has...

Any clue where i can buy that retaining clip? i have looked online and everyone says its not included? Is the retaining clip that "thin metal piece" in the photer picture?
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Old 09-25-2007, 05:42 PM   #16 (permalink)
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Yes, that is the retaining clip. I've not seen it for sale anywhere. if your chrome ring only has two prongs then you broke some off. It should have three.
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Old 09-25-2007, 05:43 PM   #17 (permalink)
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Quote:
Originally Posted by aaronnichols View Post
yeah, It fell under my car At the mall.. the rollers were all stuck to the white thiing at the top of the picture.
That's because the dark ends of the rollers are magnetic. That's how they work. They spin on top of a little magnetic receiver on the circuit board.
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Old 09-25-2007, 05:44 PM   #18 (permalink)
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Quote:
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That's because the dark ends of the rollers are magnetic. That's how they work. They spin on top of a little magnetic receiver on the circuit board.
Darn that STINKS., do you think i should go ahead and order the whole assembly minus the retainer clip? and try to find one after wards? or no reason in ordering it if i cant find a retainer clp?
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Old 09-26-2007, 12:54 AM   #19 (permalink)
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So is there any luck for me? should i not buy it? orwhat?
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Old 09-28-2007, 04:11 PM   #20 (permalink)
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If the phones still usable try calling tmo and adding the incurance wait however long and then file a claim and get a new one...maybe they didnt log it in that you called and said yours broke
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