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Old 09-26-2007, 11:53 AM   #1 (permalink)
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Default Someone impress me with a fix PLEASE

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After a battery pull depending on what I use first the other won't work. Those being MMS messages and internet (opera mini, BB browser)

If I send/receive a MMS first before using the internet (opera mini, BB browser) after a battery pull then my internet gives the message "could not connect to internet" if I continue trying it eventually works but then I can't receive/send MMS messages.

The opposite holds true if I use internet first after a battery pull. Help!
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Old 09-26-2007, 01:25 PM   #2 (permalink)
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Did you resend service books already?
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Old 09-26-2007, 01:35 PM   #3 (permalink)
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Have you tried updating your host routing tables?

It almost make me think that something is happening with your APN settings. Check the FAQS on APN Settings and review them for BB and Opera Browser.

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Old 09-26-2007, 01:43 PM   #4 (permalink)
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Why should we impress you with the FIX? hmm APN settings sounds like see BBFAQ
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Old 09-26-2007, 01:46 PM   #5 (permalink)
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Quote:
Originally Posted by ezrunner View Post
Why should we impress you with the FIX? hmm APN settings sounds like see BBFAQ

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Old 09-26-2007, 03:37 PM   #6 (permalink)
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Quote:
Have you tried updating your host routing tables?
yes also i tried deleting MMS service book and then registering host routing tables.

the result is the same as a pulled battery where the persistant problem comes back.

under APN settings i have wap.voicestream.com

same as it was for previous OS

anything else to try?
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Old 09-26-2007, 04:57 PM   #7 (permalink)
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have you tried another SIM card yet?
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Old 09-26-2007, 05:01 PM   #8 (permalink)
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mmspearl, sounds to me like you need to do a good old fashioned butt-kicking wipe and OS reload/upgrade.
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Old 09-26-2007, 05:36 PM   #9 (permalink)
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Quote:
sounds to me like you need to do a good old fashioned butt-kicking wipe and OS reload/upgrade.
a handheld wipe? or the one i've seen in other posts? if i do the latter do i lose all 3rd party apps and preferences even if i do a backup with desktop manager?
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Old 09-26-2007, 05:45 PM   #10 (permalink)
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Use the jl_cmdr complete wipe.
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

First, you follow the instructions, which include making sure your device is completely backed up. If you don't follow the instructions, don't even attempt it.

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

Then, you can reload your third party apps, etc., through Restore, Advanced, selecting those things you want. I would also recommend you sync your data fully, also, and re-sync upon completion.

good luck.

Last edited by JSanders : 09-26-2007 at 05:46 PM.
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Old 09-26-2007, 05:56 PM   #11 (permalink)
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thanks JSanders

i actually just got off the phone with t-mobile and this was a reported issue the fix according to them.

plug phone into computer, backup data
pull battery out
open desktop manager, rerun software upgrade (which it should advise me to since battery is out?)
- they said this process takes 5 min and it's supposed to delete everything
put battery back in
rerun software upgrade and should last the normal time

anyone ever hear of this?
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Old 09-26-2007, 06:04 PM   #12 (permalink)
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Let us know. I have not.

So with the battery out, the software will know to delete everything off the phone? Maybe so.

I would just do it the trusted way. You'll have a like-new device.
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Old 09-26-2007, 06:10 PM   #13 (permalink)
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Quote:
I would just do it the trusted way. You'll have a like-new device.
would i lose my 3rd party apps like opera, jivetalk and once i redownload them they'll have my preferences from the data backup done by desktop manager?
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Old 09-26-2007, 06:21 PM   #14 (permalink)
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Yes, please, scroll up and read my post #10 again.

I appears that you will also lose everything via the TMo battery out trick.

On paid commercial applications, it always wise to keep any registrations keys and/or serial numbers in case re-activating is needed.
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Old 09-26-2007, 06:42 PM   #15 (permalink)
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Quote:
I appears that you will also lose everything via the TMo battery out trick.
ah so is this the same as using that Jl_cmgr program?

also i dont know what the sync thing is, ive never tinkered with it
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Old 09-26-2007, 07:40 PM   #16 (permalink)
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no, it is not the same thing.

The instruction on the links I posted are very detailed, and exact.

Good luck, read over the instructions and ask back any specifics you need to clarify.

If you don't feel comfortable doing either procedure, don't.
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Old 09-27-2007, 01:22 AM   #17 (permalink)
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ok so i did the t-mobile procedure and i still have the issue. will try the other way, but i was wondering could my data restore be putting the issue back into the phone or is that not possible?
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Old 09-27-2007, 01:28 AM   #18 (permalink)
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It's possible your data restore could cause the problem to return. After the wipe and reload don't restore the backup file. Try it before loading anything back on it.
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Old 09-27-2007, 01:35 AM   #19 (permalink)
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i'm trying to wipe using jl_cmder but after the supposed wipe the handheld stays off, there is no screen with 507 error the device just stays off with red light, i'm pulling battery before doing the wipe with this program.

Last edited by mmspearl : 09-27-2007 at 01:40 AM.
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Old 09-27-2007, 01:38 AM   #20 (permalink)
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Make sure Desktop Manager isnt' running when you use JL_Cmder.
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