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Old 09-28-2007, 04:10 PM   #1 (permalink)
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So I just bought a Pearl and I am trying to transfer my contacts from my MDA to the Pearl. I went to an AT&T store last night and they did it but things are all cut off, first and last names are switched and all the info is not there. Is there some way that I can just delete the mess they made and do it myself. Thanks in advance.

I tried doing a hard reset (wipe handset) to get rid of all of the numbers I had on my phone so that I could sync with Outlook but now I have been staring at a glowing white screen for some time now. Is my phone ever coming back to life or is there something that I can do.

Last edited by JSanders : 09-28-2007 at 05:21 PM. Reason: please don't start a second thread on same matter
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Old 09-28-2007, 04:14 PM   #2 (permalink)
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Do you still have the MDA? Can you transfer all those contacts from the MDA to your PC such as to Outlook?

if so, then sync Outlook to your BB, using Desktop Manager:
BlackBerry Desktop Manager Downloads - BlackBerryFAQ

Good luck, welcome to the Forums.
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Old 09-28-2007, 05:20 PM   #3 (permalink)
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Quote:
Originally Posted by Wallace_Walcott View Post
I tried doing a hard reset (wipe handset) to get rid of all of the numbers I had on my phone so that I could sync with Outlook but now I have been staring at a glowing white screen for some time now. Is my phone ever coming back to life or is there something that I can do.
Welcome!! Another Sac Town member representing!!

You wiped more than your contacts....you wiped the OS. Do you have a code 507 on the screen? In anycase you will need to re-load the OS.

Start here...

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
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Old 09-28-2007, 05:25 PM   #4 (permalink)
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Wallace, please don't start a second thread on the same matter.

What kind of wipe did you do? with jl_cmdr or the through the BB itself using the Options > Security?
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