Originally Posted by swampbaby985
Hello all, I'm new to this forum so plesase forgive me if this has been posted and discussed before.
I just got my brand new BlackBerry Pearl in the mail two days ago, having ordered it through AT&T's website. Well three problems are evident already.
Problem 1. The screen dims and brightes when in use like if im texting or for any thing for that matter.
Problem 2. When I hook the usb cable up to the BlackBerry to the pc I get this message on my phone ''USB charging current is not sufficent. Verify that your handheld is connected to a USB charging source and that the proper usb driver is installed.''
Problem 3. When I insert the disk that came with the phone, the computer doesnt read the disk at all.
Anyone out there can help?
1. The screen dims and brightens because of an ambient light sensor in near the led at the top of the BB. It's normal.
2. The message about charging current is because you don't have the drivers installed for charging the BB. Once you install desktop manager to your PC the BB will charge off of your PC.
3. This is due to how your computer is setup. Autorun has likely been disabled on the CD drive. You should be able to explore the contents of the cd by going to my computer and right clicking on your D:/ drive (or whatever drive has the cd in it) and clicking explore. Look for the Desktop Manager setup.exe program. Double click on that and it should install to your computer. You can also download the desktop software from here: BlackBerry - BlackBerry - Sys Req V4-2 Pack 2