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Old 10-10-2007, 05:32 AM   #1 (permalink)
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Default Can not send email to any address not in address book

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Up until this morning I could email anyone.

Now I type in an address of someone not in my address book such as:

[email address]

and it starts saying "lookup"

it then puts the following in place:

To: [No matches: [email address]]

and it wont let me send it.

How can I stop this, its driving me mad!

Thanks very much in advance.

Andrew
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Old 10-10-2007, 06:27 AM   #2 (permalink)
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By any chance you are on BES??? may be they pushed an IT policy to your phone
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Old 10-10-2007, 06:37 AM   #3 (permalink)
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Default I have no idea, whats BES?

Thanks
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Old 10-10-2007, 06:41 AM   #4 (permalink)
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whats BES? => Methods of Receiving Email on BlackBerry - BlackBerryFAQ
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Old 10-10-2007, 06:51 AM   #5 (permalink)
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Default yes, thats what I have.

I think its more likely I changed something on my phone than they pushed something to it. Is there any setting I could have changed by accident that would cause this?

Cheers

andrew
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Old 10-10-2007, 11:32 AM   #6 (permalink)
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Quote:
Originally Posted by andrewmc View Post
I think its more likely I changed something on my phone than they pushed something to it. Is there any setting I could have changed by accident that would cause this?

Cheers

andrew
Nope. They pushed something to your phone. There are no settings that would cause that.
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Old 10-10-2007, 12:58 PM   #7 (permalink)
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Just don't select the lookup. When you're typing it should enter the letters and also show Lookup in case you want it.
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Old 10-10-2007, 01:11 PM   #8 (permalink)
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Select "Use Once" and not "Lookup".
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